Account Deletion

Delete Your Playback Games Account


We’re sorry to see you go. If you’re looking to delete your Playback Games account, here’s everything you need to know about the process.


What Happens When You Delete Your Account?


When you request account deletion:


  • Your gameplay progress, stats, and saved data will be permanently removed
  • Any associated purchases or in-game currency will be lost and non-refundable
  • Your email address and linked data will be removed from our systems
  • You will no longer be able to access the account or recover it later


Please note:This process is irreversible. Once deleted, your account cannot be recovered.


How to Delete Your Account

  1. Open any Playback Games app
  2. Tap Settings > Delete Account
  3. You will be directed to this page — please confirm that you wish to proceed
  4. Fill in the box with your user ID and what game you want to your account deleted from.
  5. Tap "Send"and follow the confirmation steps


You can also email us directly at support@playbackgames.comwith the subject line:
"Delete My Account – info@playbackgames.com."


How Long Does It Take?

Once we receive your deletion request, we will begin processing it within 72 hours.

You will receive a confirmation email when your account has been fully deleted.


Questions or Concerns?

If you have any questions, or if you change your mind and want to keep your account, contact us within 48 hours at info@playbackgames.com.


Thank You


Thank you for playing with us. Whether you’re taking a break or moving on, we appreciate you being a part of our community.

Fill in the form


Add your user ID and what game you want to your account deleted from.